Last Updated: February 13, 2017.
Who is Pet Valu, Inc.?
Pet Valu, Inc. operates retail stores in the United States specializing in the sale of pet food, pet supplies and pet related services and operating under the names PET VALU or JACK’S PETS.
We operate the following websites: “us.petvalu.com” and “jackspets.com” (the “Sites”).
What is “personal information”?
“Personal information” is any information that directly identifies a particular individual, such as name, email address and other contact information.
How do we use your personal information?
Generally, we collect personal information from you in order to:
How do we collect your personal information and what personal information?
We collect personal information from you in a number of ways when you visit our retail stores or outlets, browse our Sites, or otherwise contact us. Such information may be collected directly or indirectly as described below:
Information that is collected directly:
Information that is collected directly:
Personal Information of Minors
Our Sites have not been created with a view to targeting or otherwise marketing to children under the age of 13. The Sites are not intended for nor directed at users under the age of 13. We do not collect the ages of those who may visit our Sites and we do not knowingly collect personal information from users under the age of 13. If personal information is inadvertently collected from someone under the age of 13, upon being made aware of same, we will make best efforts to delete such data from our records as quickly as possible.
We may transfer or disclose personal information as follows:
Cookies and Tracking Technologies
Currently, our systems do not recognize browser “do-not-track” requests. You may, however, disable certain tracking as discussed in this section (e.g., by disabling cookies or opting out of certain third party ad networks).
Cookies. In order to provide you with a better browsing experience, we might make use of “cookies” which would make it easier for you to access the Sites during future visits. A “cookie” is a small text file that a site stores on your web browser and can later retrieve. Such cookies would enable us to distinguish you from other visitors to our Sites. You can choose to browse our Sites without accepting cookies, by selecting the appropriate settings on your browser to block or reject cookies. But, as cookies allow us to recognize you from page to page within our Sites, and they support your transactions with us, if cookies are disabled or not permitted, while you still would be able to browse our Sites, you might not be able to use the full functionality of our Sites.
Third Party Cookies. Third party cookies may be set on your web browser by other websites whose services are used on the Sites. Cookies of this type include the sharing buttons across the Sites which would allow you to share content from our Sites onto social networks. Cookies are currently set on our Sites by Facebook, Twitter, Pinterest and Google+. In order to implement these buttons, and connect them to the relevant social networks and external sites, there are scripts from domains outside of our Sites. You should be aware that these other websites may be collecting information about your activity on the internet, including our Sites. For more information, view the privacy policies and terms of these other websites.
Web beacons (a.k.a clear GIFs and pixel tags). Web beacons are tiny graphics with a unique identifier, similar in function to cookies, which are embedded invisibly on web pages and within emails. We use these on our Site, along with cookies, to compile aggregated usage statistics and to analyze how our site is used. We may also use Web beacons in the HTML emails we send, to help us track email response rates, identify when our emails are viewed, and track whether our emails are forwarded. This allows us to gauge the effectiveness of our customer communications and marketing campaigns.
Third Party Advertising
You may opt-out of many third-party ad networks, including those operated by members of the Network Advertising Initiative (“NAI”) and the Digital Advertising Alliance (“DAA”). For more information about interest-based advertising and ad networks, including how to opt-out of third-party ad networks operated by NAI and DAA members, please visit their respective websites: www.aboutads.info/choices (DAA), and www.networkadvertising.org/optout_nonppii.asp (NAI). Opting out of one or more NAI or DAA member networks (many of which will be the same) only means that those members no longer will deliver targeted content or ads to you. It does not mean you will no longer receive any ads on our Sites or other websites. You may continue to receive advertisements, for example, based on the particular website that you are viewing. Also, if your browsers are configured to reject cookies, if your erase your cookies, or if you use a different computer or change web browsers, your NAI or DAA opt-out may no longer be effective.
Third Party Links
Special Information for California Consumers
If you are a California resident you may request a list of certain third parties to whom we have disclosed personally identifiable information about you for their own direct marketing purposes. You may make one request per calendar year. In your request, please attest to the fact that you are a California resident and provide a current California address for your response. You may request this information in writing by contacting us at the Contact Us address set out below. Please allow up to thirty (30) days for a response.
Access to and Updating Your Information
Since we use your personal information to provide services to you, it is important that the information be accurate and up-to-date. If, during the course of our relationship with you, any of your information changes, please contact us, at the Contact Us address noted below, to inform us of that change so that we can continue to provide you with our services. However, please note that we may maintain a copy of any such information as part of our business records.
Your marketing preferences
We will provide you with newsletters, special offers, new product announcements and other information about our stores, products and services by electronic communications (such as, email, text, social media) if we have received your consent to do so. You can provide us with your marketing preferences, or change your marketing preferences, by contacting at the Contact Us address noted below
If you decide you do not want to receive the information by email, you may withdraw your consent by clicking on the unsubscribe link in our email to you. You may also withdraw your consent by contacting us at our Contact Us address noted below.
Is your personal information secure?
We have implemented security measures to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. Please be aware that despite our best efforts, no data security measures can guarantee 100% security.
Please direct your privacy questions, comments or requests to:
PET VALU Inc.
489 Devon Park Drive
Wayne, PA 19087
Email : email@example.com
Phone: 1-800-PET-VALU (738-8258)